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Think of a recent example of success in your experience, and an example of failure in your experiences. Then consider the following formulas: Learning from success Our accomplishments certainly define us; look at any profile on LinkedIn or your net profits...
Systems Thinking is a process that describes complexity and builds learning organizations. The five disciplines of learning organizations are: 1) Personal mastery 2) Mental model 3) Building a shared vision 4) Team Learning 5) Systems Thinking (Senge, 2006). This...
In a recent article published by Forbes, Verne Harnish sloppily predicts that in 2016 the term “manager” should be discarded. All companies should replace the role of manager with the role of “coach.” What rubbish. As evidence he cites only one example- that Zappos...
The holiday season is stressful for healthcare providers. They need a hug. They need some tactics. Resilience can be taught, developed, and fostered at an individual and organizational level. In this free webinar you will learn to: 1) identify and assess burnout in...
Three managers walked into a bar last Friday during happy hour… The first manager, Mr. PhD, said, “organizational change requires clear definitions of terms and adoption of a theoretical model for our success.” The second manager, Mr. Charisma, said, “That’s...
“How are you feeling, doc?” “What do you need, nurse?” I think that Healthcare Innovation starts when we ask questions like these. We need to take care of those who are providing our care. Too often we get distracted by shiny technology, or efficient processes, when...
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Recently I was asked to deliver a webinar on physician burnout. You may know that burnout is higher among physicians than for any other service professionals. The effect on nurses, patients, loved ones and administrators is significant, and preventable. For...
The goal of coaching is behavioral change toward a desired personal or professional outcome. For instance, Sarah may need to develop her business development skills to grow her new franchise by 50% within the next 6 months. John may need to develop an assertive...
Every U.S. citizen has a vested interest and an opinion about the quality and effectiveness of healthcare delivery, a $3.8 trillion industry with rapidly escalating costs. The fastest-growing industry in healthcare is telemedicine, which is now used in over 50% of the...
(Disclosure: I am a fan of Marshall Goldsmith because he is an enthusiastic role model for countless executive coaches. When I shook his hand at an event hosted by the Center for Creative Leadership, I told him so. And when I was given four copies of this book to...
Thankfully, as a species and as individuals, we know that humans adapt to environmental stimuli. Behavior changes when we (1) modify the cues (e.g. positive or negative triggers), then (2) we change the routine (e.g. gestalt, patterns) and (3) we include regular...