Recently I was asked to deliver a webinar on physician burnout. You may know that burnout is higher among physicians than for any other service professionals. The effect on nurses, patients, loved ones and administrators is significant, and preventable. For...
The Coaching/ Consulting Process in 4 Phases
The goal of coaching is behavioral change toward a desired personal or professional outcome. For instance, Sarah may need to develop her business development skills to grow her new franchise by 50% within the next 6 months. John may need to develop an assertive...
Telemedicine: What’s the problem and how to increase adoption?
Every U.S. citizen has a vested interest and an opinion about the quality and effectiveness of healthcare delivery, a $3.8 trillion industry with rapidly escalating costs. The fastest-growing industry in healthcare is telemedicine, which is now used in over 50% of the...
Book Review of Triggers, by Marshall Goldsmith (Crown Business Books, 2015)
(Disclosure: I am a fan of Marshall Goldsmith because he is an enthusiastic role model for countless executive coaches. When I shook his hand at an event hosted by the Center for Creative Leadership, I told him so. And when I was given four copies of this book to...
How to change behavior in three steps
Thankfully, as a species and as individuals, we know that humans adapt to environmental stimuli. Behavior changes when we (1) modify the cues (e.g. positive or negative triggers), then (2) we change the routine (e.g. gestalt, patterns) and (3) we include regular...
How to diagnose physician resilience
Physicians with resilience have: Increased career satisfaction Higher personal life satisfaction Enhanced performance and efficacy Engagement with lifelong learning Skills that may be modeled and directly transferable to patients (e.g., CBT) Thankfully, resilience can...
learning and development: loop 2 of 6 in talent management
How do you measure learning and development? The Greeks believed that the “rope of one’s life” was defined by three fates, who spun the thread of life, measured it, and then cut it. Instead, imagine that your career can be described using a 10’ long piece of rope. If...
talent acquisition: loop 1 of 6 in talent management
The 6 Loops in Talent Management Lifecycle The Greeks maintained that the “rope of one’s life” was defined by three fates, who spun the thread of life, measured it, and then cut it. Now imagine that your career can be described using a 10’ long piece of rope. If you...
Physician burnout: definition and scope
What is physician burnout? Let’s start by defining the problem. The psychiatric definition of physician burnout is embedded somewhere in this word cloud. We do not mean to scare you, really. Note that each of these words is a harsh description of a “depressive...
Physician burnout and engagement by specialty
How often have you heard a physician state "I just don't have the energy to do my job any more." According to a national survey in the Archives of Internal Medicine (2012), physicians in the U.S. suffer more burnout than other American workers. Burnout is typically...
Physician burnout: how are you feeling?
Since the days of Hippocrates, physicians have been taught to ask this question… "How are you feeling?" And some will state to me, in confidential moments, that they are feeling depressed, overwhelmed, unexcited about providing care to others, unable to pay their...
Fee ranges for coaching services
There is chaos in the executive coaching and leadership consulting industry. The top 6 reasons for that chaos include 1) low barrier to entry by anyone who chooses to call himself an “executive coach,” 2) low accountability for the coaching process, 3) unclear...