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Distinctive client service separates you from everyone else who talks about professionalism but doesn't deliver on it. You can use these 10 tips from a recognized, distinctive financial professional. They are relevant for any service professional, from consulting to...
In some business sectors there is mystery about what works. Consider medical research. Consider financial projections. There is little mystery in the safety profession. You may work in insurance, preparing audits or claims. You may work in construction,...
There are many approaches to safety, depending upon your training or job title or perspective. Some are listed below. But before looking at this data, answer this question: How powerful are your co-workers? We know that peers influence us. Look at Fantasy Football....
...is as smart as eating pasta without a fork. You can get something done. But it's messy. Assessments define coaching success for several reasons. At an organizational level, we define patterns, norms, needs, oddities. At an individual level, we determine job...
Reason #9. Rock climbing. I love to lead climb. In my 20s I spent several months rock climbing the best cliffs in the United States. For 3 months I lived in a car with several friends, and we travelled to Boulder, CO and Devils Tower, WY. We ate granola. And...
Reason #11. Graduate School. When doing my graduate research at Dartmouth College I was obsessed with risk-taking behavior. Key questions included: Why do we intentionally embrace a known risk? What causes us to embrace more risk in academics or business or...
Let's reduce some mystery in the consulting industry. Annual revenue from management consulting in the U.S. was over $58B in 2016. Question: How much should you invest in your team or group? Answer: Enough to guarantee that your outcomes are...
Happiness is elastic. Like a giant rubber band. Thankfully, we can stretch and create more happiness when we are intentional. We experience happiness at different times, and some people are more happy than others. We know the reward mechanisms of the brain are...
Happiness is elastic. Thankfully. We can stretch and become more happy. We experience happiness at different times, and some people are more happy than others. We know the reward mechanisms of the brain are reinforced when we do certain activities. And when we...
Happiness is elastic. Like a giant rubber band. We experience happiness at different times, and some people are more happy than others. We know the reward mechanisms of the brain are reinforced when we do certain activities. And when we reinforce those behaviors, we...
Happiness is elastic. Surely you know someone who always "seems happy." How did they learn to be that way? We know the reward mechanisms of the brain are reinforced when we do certain activities. And when we reinforce those behaviors, we can be happier. Some...
There is much being written and talked about in the subject of happiness. Martin Seligman wrote Positive Psychology and spurred a movement. There is a clever movie on Netflix called "Happy" that is shared within families, church and school communities. The "pursuit...