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How to increase employee engagement? New science for practitioners
Recently I was asked to speak at the Human Resource conference for the State of Tennessee. They wanted four sessions on "How to increase employee engagement." The content and videos are located here. Here is the session description: Studies continue to show that...
How can I use Systems Thinking to improve my business? Two case studies
This morning I explained Systems Thinking to a client who owns a small leadership development business using professional actors. This CEO was struggling to articulate the unique value of his company. And he needed to prepare for a big meeting with a prospective...
What are the best speaking topics for managers and leaders?
I get this question all the time... so here are some details on speaking topics for new managers or emerging leaders. Assumption #1: Leaders practice leadership, just as physicians practice medicine and attorneys practice law. Speaking is one way to reinforce...
What is the ROI of business coaching?
There is too much confusion regarding return on investment (ROI) for your investment in business coaching. Let me clear the confusion by describing two sides of the ROI coin, and share an example of a coaching client who demonstrated a 300 % ROI from his investment....
How do I learn from experience?
The American educator John Dewey (1938) stated, “We do not learn from experience... we learn from reflecting on experience.” That fact remains unchanged (for at least the last 79 years) because it describes the need to reflect on how leaders develop. For instance, a...
What are best practices in leadership consulting?
Organizational Consulting and Leadership Coaching We understand the challenges that executive leaders face. We are experts in individual and organizational behavioral change. Since 1997, we have consulted with hundreds of leaders using the 3A process of (1)...
How can I improve health care leadership?
Leaders practice leadership, just as physicians practice medicine. Here are some details. Health Care Consulting and Leadership Coaching We understand the challenges that executive leaders and physicians face. We are experts in individual and organizational...
Yikes. How do I lead a virtual team?
Introduction The topic of leadership in virtual teams is increasingly popular, so this conversation requires a few definitions. Leadership can be defined as the act of influencing others through socially acceptable behaviors that encourage desired behavior...
Lessons from the Presidential election last night…
Today, the morning after, I have had three sessions with leaders who represent the division and polarity of our country. One is an EVP in technology, born in India, whose 14-year old son is afraid to go to school today because he is Muslim. One is a female senior...
What recruiters know, that applicants do not know…
Your resume, however brilliant, only deserves 6 seconds. At most. The infra-red images mirror the amount of time a recruiter scans your resume. See this image from my friends at CEB. And 65% of applicants do not meet the basic requirements for jobs they apply for....
The Need for Physician Burnout and Resilience Assessment
There is a myth that physicians who endured medical residency can endure anything. There is a similar myth that healthcare administrators can overlook anything. Consider these facts: Burnout is higher among physicians than for any other professionals. Burnout is...