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Key Performance Indicators (KPIs) are commonly used metrics for a business. You may use quarterly returns, cash flow, % new sales, #of clients retained in your daily life. Accountants and MBAs are taught to master these. As if they were gospel. But they are not...
Once again, 2010 was a wonderful year for our family. I don’t know why. Perhaps one reason is because “Hope” is my favorite advent candle. As we emerge from the longest night, the winter solstice, and the holidays, it seems timely to think about how we choose to...
How to Make Anabolic Choices – Do you think like Tigger or more like Eyeore?
Chance Meetings – Would You Miss A Flight For A Good Conversation?
How do I make money and do what I want to do – Do what you love for a living
May 2010 Graduation Season – How are you supporting their dreams and careers?
Coaching Newly Re-assigned Managers – How to help managers excel in a new role and with new responsibilities
The Real Story of Business Value – The 2 KEY Drivers for success for any Small Business Owner
4 Principles of Selling in the Trust Business – Learn the four principles you need to know to increase your sales success
How To Act With Courage – Excellence springs from courage, but not everyone chooses to be brave. I share six examples of people in the financial services industry who have acted with courage. Perhaps you are facing similar situations
10 Tips for Distinctive Client Service – Distinctive client service separates you from everyone else who talks about professionalism but doesn’t deliver on it.
What is the Return On Investment (ROI) for Corporate Coaching?