Welcome to this blog, plus some tips

Welcome,

It may be obvious, however, I want to encourage you to:

1.  Scroll over the boxes/categories on the sidebar for key words that interest you.

2.  Enter any word in the search button.  Then follow that post to more posts.

3.  Write a comment.  Your thoughts are more important than mine.

4.  Forward any posts to your friends/colleagues.

5.  Join the RSS feed so that you receive regular blog updates as they are posted.

The purpose of this blog is to share what works.

So, what works for you?

 

Daddy, What are the 2 keys to success?

Recently our high school-aged daughter asked, “Daddy, you talk to people all day long about their success.  If you can make it simple, what are the two keys to success?”

If she was quizzing me, then I failed.   Perhaps because I did not expect the question, perhaps because I wanted to say something special to her.

I said something trite:  Focus on your strengths.  Persist.  Follow your passions.  Build a great team.  But sadly, like most of us, perhaps, I just  could not find the words.  Frankly, I struck out.

Then yesterday someone made it simple.  Now I can answer her…

What are the 2 keys to success?

1.  Attention, and 2.  Support.

Just as we attend to an infant and support their growth, we create gardens of success.  Every successful person talks about those who gave them attention.  Their mentors.  Their elders.  Their coaches.  Those who listened well, believed in them, supported them.    After repeated actions toward a desirable goal, those people thrived and eventually felt successful.

This morning I shared this idea with someone.  She doodled a circle, then drew an exclamation point, bold, in the center of the circle, to represent “attention,” then she gave it legs to represent “support,” then gave it an arrow to represent a future success.  That image works!

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The same pattern occurs in a coaching engagement.  When I first meet someone they may be uncertain of the process, unclear about why they are receiving the attention.    A common fear is that coaching is a process of “fixing behavioral gaps or deficiencies.”  As if we could dunk people into a “flea and tick bath” and they emerge cleaned, ready for the next challenge.  Instead, people decide if they like the attention, if they can use the support, and if they want to develop their strengths.    That choice is the key to success.

So, key coaching questions may include, “Who do you need to give more attention to?”   Or, “How can you support someone’s strengths?”

Time to go… I now have an answer for my daughter.

What are you going to do?

 

Why I hate the phrase “Soft Skills”

I hate the phrase “soft skills.”

Yesterday, I was at a project site, working with 10 people in 10 hours, and each person had concerns related to CORE business skills.  Nothing ”soft” at all.

Their concerns included:  conflict management, communication, delegation, listening, feedback, role clarity, alignment, engagement, motivating others, self-motivation, maximizing productivity of others, career development, managing work and family and health….

These are CORE Skills.  Essential to their success.   And there is nothing “soft” about developing these skills.

Perhaps it is time to rename skill development into two columns:  Core skills (essential to business, hard to quantify) and technical skills (secondary to success, easy to quantify.)

  1. Consider what is taught in MBA programs?  Or your training department?
  2. Consider what is tied to your employee incentives?  Or promotions?
  3. Consider what has determined your success to date?
  4. Consider what will likely determine your future success?

My hunch is that your answers to questions 1 and 2 included technical skills.  Easy to train, easy to measure, easy to track, yet secondary to your success.

Yesterday, one of my clients talked about his “Success Team.”  He listed 4 influential people, and 3 were on site.  I urged him to develop at least 6 people on his Success Team.  And if he did not know the names of his target Success Team members, I urged him to select “the smartest person in the U.S. who wants this project to succeed.”  He wrote down that phrase, and he will find the people soon.

Thankfully, we can each develop our core business skills when we ask for help.

One of my coaches says, “Individuals do not succeed, despite what history books and company records state.  Teams succeed.”

So, how are you developing your core business success skills?

Who are you asking for help?

Who/ What do you listen to?

One of my coaching clients recently shared some CDs based on this question.  He provoked me.  And I loved it.

Take this quiz:

1.  I watch the evening news (despite its focus on violence and deprivation)

2.  I listen to negative feedback from customers more than positive feedback

3.  I regularly focus on the positive qualities of my life, and state them as choices

4.  I agree that over 70% of people are motivated by fear

Now pause.  And notice what you are feeling or thinking…

Who/What do you listen to?

If you listen to negative messages you will see the negatives.

If you are reading this blog, then you probably want to see positive results.

Here are three favorite resources: Martin Seligman’s research into Learned Optimism assures us that those who learn to be optimistic can have tremendous health and professional benefits.  And Marcus Buckingham’s research at the Gallup foundation in Significant Strengths found that individual and team success is a result of intentional focus on your strengths.

In 2008 I attended a 3-day coach certification program lead by iPEC in Chicago.  The gist of the content was to introduce the relationship between anabolic energy (positive, constructive, healing and growth-oriented) and catabolic energy (draining, destructive, potentially toxic.)

We have choices: to live anabolically or catabolically.

And we all know that who we listen to effects how we think/act.  Examples abound, from talk radio to war-based propaganda to marketing.

A better question may be:  Who/What do you CHOOSE to listen to?

Some people wake up and intentionally:

  • spend 30+ minutes in yoga, or regular exercise
  • spend 10+ minutes in prayer, or reading uplifting material such as “Success” magazine
  • spend 20+ minutes writing expressions of gratitude in a journal, or love letters to family, or  paint a gift

Throughout the day some people intentionally:

  • begin every conversation by asking, “Is this a good time for us to talk?”
  • end every conversation with a specific, genuine compliment
  • maintain a list of the 5+ daily calls to friends or positive people that they make
  • create a better future by focusing on HOW to make someone feel better, be more productive, own a success, etc

So, who/what are you CHOOSING to listen to?

How to Make Decisions using the Importance Screen

This morning one of my coaching clients was struggling with 1) a new manager, 2) a new role, 3) a former manager who expected him to continue doing the old work, 4) former colleagues who were not aware that his billable hours were now charged to a different business line.  He was distracted.

Sound familiar?

We all get distracted.  And the results are evident in 1) sloppy or inadequate work, 2) poor self care, diet, health, exercise, etc…

So what do you do to make smart decisions?

The Importance Screen is a great tool for sifting through choices.  Just as you sift sand through a screen before creating a cement foundation, this screen is a simple way to gain clarity.

The team at Stephen Covey’s “Five Disciplines of Execution” developed this screen:  Importance Screen v2.0

You can use it as a template and design your own.

Some tips:

1.  Start by listing the individual and team goals that you think are important… get it “out of your head and onto the paper.”

2.  Note that some goals have a net negative effect (-1) and assign a number to each goal in each column, then add them

3.  Trust your “gut instinct” so that it “trumps the data.”  We buy on emotion.  And we rationalize using techniques such as this Importance Screen.  Let it be predictive.  Not descriptive.  Use it to develop your 90-day plan, rather than explain your past 90 days.

4.  Tweak these headings to suit your scenario right now.

Oh, my client?  He stated that one takeaway from our session is that he will complete this Importance Screen within 48 hours, send a copy to me for review, then send a copy to his new boss when developing his 90-day plan.  If he needs to use it as a reference when talking with his former manager, then he will have this tool, “in his back pocket.”

So, how might you use this Importance Screen?

And if you have shared this Importance Screen with others, please comment below on how you have done so…