Primal Quest 2006, Utah, Team Action-Learning.com, podium finish

For 10+ years I led wilderness expeditions and teaching groups and providing individual leadership coaching for Outward Bound Schools in 3 countries. Each expedition was a microcosm of values and behavior. The photo above represents an extension of those skills.

 

In 2006, I raced on a 10-day expeditionary adventure race, called Primal Quest. Our team of four traveled continuously together, over 600 miles, mountain biking, trail running, climbing, rappelling, canyoneering, kayaking, and river swimming through the wilderness near Moab, Utah. We finished and were featured on CBS Sports. Hence, the image reminds me of a good team experience.

 

Our primary team goal was to cross the finish line, and our secondary goal was to remain good friends. We accomplished each goal.

 

Now let me pose a leadership coaching question:  How do you measure excellence for your team?

 

     Team Action-Learning.com included Doug Gray (captain), Bill Jordan (hoss), Jennifer Rinderle (sparkplug) and Steve Deis (lead navigator).

 

In 2004 we finished Primal Quest Washington.

 

In 2008 we finished Primal Quest Montana.  Then we rested.  Because we were tired.

 

What are you waiting for?

We all need coaching at times.  Call Doug Gray, PCC, at 615.905.1892 today.

Download this list of services and investment levels now:

Book Review of Triggers, by Marshall Goldsmith (Crown Business Books, 2015)

(Disclosure: I am a fan of Marshall Goldsmith because he is an enthusiastic role model for countless executive coaches. When I shook his hand at an event hosted by the Center for Creative Leadership, I told him so. And when I was given four copies of this book to distribute to our largest CoachSource clients, I told them something favorable. Marshall Goldsmith has celebratory cachet as a thinker and a champion.)

 

I wanted to love this book, but it fell short.

 

Triggers can be defined as “any stimulus that defines our behavior.” That broad definition enables Goldsmith to go beyond Skinnerian behaviorism, or beyond antecedent-behavior-consequence, or Duhigg’s cue-routine-reward model.   The “Circle of Engagement” model includes five steps: trigger-impulse-awareness-choice-behavior. The primary focus of the book is to “help others achieve lasting positive change.”

 

Structures help us define individual behavioral change. Goldsmith defines three structures: the AIWATT question, the “Six Engaging Questions” and the “Wheel of Change.

 

  1. The AIWATT question can increase engagement. Ask yourself, “Am I willing, at this time, to make the investment required, to make a positive difference on this topic?” Am I willing at this time… is the short version.

 

  1. The six “Engaging Questions” can be useful early in a coaching engagement, and when measuring behavioral trends. The questions are: 1. Did I do my best to set clear goals? 2. Did I do my best to make progress toward my goals? 3. Did I do my best to find meaning? 4. Did I do my best to build positive relationships? 6. Did I do my best to be fully engaged?

 

  1. The Wheel of Change can be described using two axis or four spokes on a wheel. One axis is the Positive to Negative axis, which “tracks the elements that either help us or hold us back.” The second axis is the Change or Keep axis, which “tracks the elements that we determine to change or keep in the future.” This descriptive model encourages clients to explore what they may need to create, eliminate, accept or preserve in order to achieve their desired behavior change.

 

The remaining content includes anecdotes from Goldsmith’s broad client base. His charming, self-effacing style often made me smile. The inclusion of the Buddhist anecdote reminding us that anger is always directed at “an empty boat” is a perfect reminder to stay focused on our internal locus of control in the moment. The resounding feeling I had is that the book made me feel good, consider using some of these structures, and then wonder “Now what?”

 

There are no citations of published works in this book. However, an emerging body of academic research does exist. Positive psychology provides the theoretical construct that the profession of executive coaching sorely needs. There is abundant research in well-being. Seminal leaders include Richard Boyatzis’ Intentional Change Model and studies using neurobiology, Mihaly Csikszentmihalyi’s Flow and optimal experience research, and Martin Seligman’s work in PERMA (positive emotion, engagement, relationships, meaning and purpose, and accomplishment.)   These are evidence-based thought leaders, with broad following, who are not referenced by Marshall Goldsmith. That fact makes me wonder, why not?

 

According to the International Coaching Federation, there are now some 50,000 professional coaches in a $7 billion industry with little consistency. (Disclosure: I have been certified at the ICF-PCC level since 2006.) The Conference Board 2014 survey, from 142 companies, defines external executive coaches compensation ranging from $600-200/ hour depending upon the size of the company, developmental needs of the leader, and seniority. The average investment for 6 months and 40-45 hours is $25,000. The 2014 ICF survey states that the average salary is $214/hour. The market realities and financial value of executive coaching are significant.

 

My experience of countless “coaches” is that the profession sorely needs a) a scientific evidence-based backbone and b) a theoretical backbone.   Without such theory, science, and applications, the profession of executive coaching is at risk.

 

In hindsight, I realize that I wanted Marshall Goldsmith to provide some leadership or insight into these aspects of executive coaching. Marshall Goldsmith’s book Triggers does not address any of these academic, social and market realities. Hence it fell short of what I had expected. I can imagine him chuckling and retorting, “OK, so what are you going to do that would make you happier?”

 

Perhaps that is the subject for a different blog.

 

Call me if you’d like to discuss this book?

How to change behavior in three steps

3 Steps

Thankfully, as a species and as individuals, we know that humans adapt to environmental stimuli.

Behavior changes when we (1) modify the cues (e.g. positive or negative triggers), then

(2) we change the routine (e.g. gestalt, patterns) and

(3) we include regular rewards (e.g. self-care, executive coaching and consulting)

As an example, when you (1) place a white placement at a table, and sit down to eat no more than three times a day (cue), and (2) use a 5” diameter plate that has a smaller serving size than most American restaurants, and refuse to snack (routine), then (3) your reward will be weight loss or weight management.

Same with any behavior change.

 

Imagine that you are stuck in an undesirable habit, and that you “know you need” some behavior change.  For instance, imagine that you desire to build resilience.

Resilience can be defined as “the capacity to adapt successfully in the presence of risk and adversity.”

 

As a second example, when you pause for 5 seconds before saying or doing your response (cue), using a physical trigger or new activity to anchor the new routine, such as using one hand to pull on each finger of your other hand (routine), then your reward may be guidance from your prefrontal cortex that informs you to reply in some career-enhancing manner.  You adapt successfully and build more resilience.  Get the idea?

Individual behavior changes faster when others reward us.  Find a coach or an accountability partner.  You do not need to hire an executive coach or consultant to practice behavior change.

 

Call Doug Gray, PCC, today at 615.905.1892.

 

What are you waiting for?

How to diagnose physician resilience

Physicians with resilience have:

  • Increased career satisfaction
  • Higher personal life satisfaction
  • Enhanced performance and efficacy
  • Engagement with lifelong learning
  • Skills that may be modeled and directly transferable to patients (e.g., CBT)

Thankfully, resilience can be taught and developed.

Resiliency can be defined as “the capacity to adapt successfully in the presence of risk and adversity.”

 

Take this quick self diagnosis for burnout and resiliency:

Take a moment to write down where you think you are on a scale of 1 (low) to 10 (high) on these two measures. Note that burnout and resiliency are directly related and inversely related. Like any coin with two sides…

A self-diagnostic question is “How do you know if you are avoiding burnout behaviors?”

An organizational-diagnostic question is to ask your team if they have noticed you being less compassionate, hopeful and caring lately?

Or if you are daring, ask your team if they have noticed you being more abrupt, judgmental, or impatient lately?

(We are often hired to assess the degree of burnout or resiliency in a practice group.)

My experience is that these bullets are 5 reasons for you to do some work.  “Physician heal thyself” is axiomatic.   As a species, we need to make more anabolic choices than catabolic choices.

CBT is cognitive behavioral therapy, a psychological process that recognizes choice, personal strengths, and includes reqular behavioral feedback.

I hire a dentist when I need dental work; why wouldn’t you hire a psychologist when you need to develop resilience for your self or your team?

 

 

 

2014 Executive Coaching summary from the Conference Board

Hello friends,

I thought you may want to see some recent trend data for external coaching and internal coaching, by industry and size of company.

Highlights:

  1. After the recession, companies are investing more than ever in leadership development and key talent, with both external and internal coaching  
  2. 39% of these 140 companies use internal coaches for leaders who are lower in the organization, and over 75% use external coaches for their senior leaders (directors and above)
  3. The top 3 types of coaching remain 1) development-focused coaching, 2) performance-focused coaching, and 3) 360 debriefs
  4. Fees invoiced at a standard or fixed rate per engagement, rather than an hourly or variable rate, have increased from 26% in 2012 to 38% in 2014
  5. Hourly rates for executive coaching range from $600+/hour for CEOs and direct reports to $300/hour for directors and above; naturally, those rates vary by size of the company, industry, and level of the leaders
  6. The top 3 topics covered in coaching engagements have not changed for many years; they include:  1) executive presence/ influencing skills, 2) relationship management, and 3) leading teams and people development

If you should have any questions, please let me know.

Doug Gray, PCC,  CEO/Founder www.action-learning.com

2014_TCB_Executive_Coaching_Survey