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Free download of Passionate Action: 5 Steps to Creating Extraordinary Success in Life and Work, chapter 1

I wrote this book in 2007 when preparing for a relocation.  Yesterday I re-read chapter 1.  It provoked me, and it should provoke you.

Here you go:

Passionate Action, Chapter 1

To order the full book, go to https://actionlearnin.wpengine.com/main/page_products_products.php

Please forward this chapter to anyone who may need to be provoked!

 

 

 

Book Review on “The Dan Sullivan Question” (2009)

I’ll give the book 5 stars for the model, and 3 stars on the writing quality.  This review will focus on the model behind “The Question.”

The subtitle explains its lofty vision:  “Ask it and transform anyone’s future”

This book was referred to me by several clients.  They had taken part in the Strategic Coach Program.  They wanted to work with me because they needed more customized executive coaching.

Also, I have been solicited by Strategic Coach sale people to attend their program.  (I must have attended a webinar.)

Dan Sullivan has coached over 13,000 business leaders and entrepreneurs, over 20 years.

So, what is the one question that 1) warrants a book, 2) warrants so much acclaim?

He starts the book with an anecdote from a business leader who feels: 1) confused, 2) isolated, and 3) powerless.  Despite his financial success, he is working long hours.  He needs a better system.  Like many people, that business owner is seeking how to 1) transform confusion into clarity, 2) isolation into confidence, and 3) powerlessness into capability.

Sound too magical or impossible?  Give this review another minute.

Imagine that you respond to that business leader with a question of your own.  Your question has two parts.  Part one is this:

“If we were having this discussion three years from today, and you were looking back over those three years, what has to have happened in your life, both personally and professionally, for you to feel happy with your progress?”

Sullivan found that 85-90% of these business owners pause, then provide a substantial answer.  These are the “users.”  These people become your prospects and clients.  And you can ask them part two of the question.

5-10% of the business owners are confused.  They cannot abstract or imagine the future in this way.  These are not your prospects or clients.  Thank them and move on.

And less than 5% of the business owners are “refusers.”  They are not willing to embrace a relationship.  They refuse to answer the question.  Therefore they have just saved you tremendous time and energy.  Thank them and move on, quickly.

Notice how you are pre-qualifying your prospects?  Notice how the question is all about building rapport?  Notice how the question is all about the other person– their aspirations and vision?

Humans are aspirational.

Some characteristics of this question include:

1. it is futuristic, and implies a continued relationship with you

2.  it is specific to a time period– “in three years”– which most people can envision and describe

3.  “looking back” requires synthesizing skills, abstraction, and specific descriptions

4.  “for you to feel happy” is subjective, and happiness is the primary motivator for mankind.  Through all recorded history.

Now that you have asked that business leader part one of the question, you are ready for part two.  Sullivan calls part two the D.O.S., an acronym standing for Dangers, Opportunities and Strengths.  You can use simialr words.  The point is to use specific words that help others clarify their intentions into actions.

Part two of the question is:

“Specifically, what dangers do you have now that need to be eliminated, what opportunities need to be captured, and what strengths need to be captured?”

This structure invites the other person to articulate specific Dangers/ Opportunities/ Strengths.  When I have used this question I ask for permission to record notes.  Then I help the other person articulate their top three items.  Then I provide those notes as a gift.  Or a coaching focus.  The results have been astounding.

Now imagine putting part one and part two together…

“If we were having this discussion three years from today, and you were looking back over those three years, what has to have happened in your life, both personally and professionally, for you to feel happy with your progress?”

“Specifically, what dangers do you have now that need to be eliminated, what opportunities need to be captured, and what strengths need to be captured?”

Can you imagine adopting this as a script?

Print this blog article.  Forward it to your team.  Then adopt this script.

It has helped me.  It has helped thousands of entrepreneurs focus on adding value and transforming others.

Yes of course, I can help you implement this model into your business. 

Then call me at 704.895.6479.  Tell me what you think.

Or add a comment below…

 

 

 

 

 

 

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Success Tips from John Maxwell

You may know that John Maxwell has written several best sellers, including “Developing the Leader Within You” and “The 21 Irrefutable Laws of Leadership.”  At one time he managed two leadership training companies-  one in the business world, and one in the christian world.  IMHO, no one bridges these worlds better than John Maxwell.  He has been called the leadership guru of the century.

He defines “leadership” as influence, nothing more or less.

I have trained teams and individuals using the 5 levels of leadership content:  1.  position based upon rights, 2.  permission based on relationships, 3.  production based on results, 4.  people development based upon reproduction, 5. personhood based upon respect

Here are some of his gems:

1.  You can’t export what you don’t have.  Specifically, you can’t be a “leadership consultancy” unless you have proven expertise leading others.

2.  My greatest leadership challenge is not leading others, my greatest leadership challenge is leading my self.  Nothing is harder.  And nothing is more important.

3.  Examples prove concepts.  When I use an illustration it “brings the cookies to the lower shelf” so that everyone has access to the cookies.  See the point?

4.  Leaders are readers.  There are so many great ideas that others have explored.  We need to sift through those books and blogs and determine what we need, so that we can serve others.

What are some of your favorite gems from John Maxwell, or others?

blog from Seth Godin on Unemployment, Entrepreneurship, and the future of business

My brother sent me this blog article today, from Seth Godin, best-selling author and marketing guru… it provoked me.  What do you think?

Toward zero unemployment

A dozen generations ago, there was no unemployment, largely because there were no real jobs to speak of. Before the industrial revolution, the thought that you’d leave your home and go to an office or a factory was, of course, bizarre.

What happens now that the industrial age is ending? As the final days of the industrial age roll around, we are seeing the core assets of the economy replaced by something new. Actually, it’s something old, something handmade, but this time, on a huge scale.

The industrial age was about scarcity. Everything that built our culture, improved our productivity, and defined our lives involved the chasing of scarce items.

On the other hand, the connection economy, our economy, the economy of the foreseeable future, embraces abundance. No, we don’t have an endless supply of the resources we used to trade and covet. No, we certainly don’t have a surplus of time, either. But we do have an abundance of choice, an abundance of connection, and an abundance of access to knowledge.

We know more people, have access to more resources, and can leverage our skills more quickly and at a higher level than ever before.

This abundance leads to two races. The race to the bottom is the Internet-fueled challenge to lower prices, find cheaper labor, and deliver more for less.

The other race is the race to the top: the opportunity to be the one they can’t live without, to be the linchpin we would miss if he didn’t show up. The race to the top focuses on delivering more for more. It embraces the weird passions of those with the resources to make choices, and it rewards originality, remarkability, and art.

The connection economy continues to gain traction because connections scale, information begets more information, and influence accrues to those who create this abundance. As connections scale, these connections paradoxically make it easier for others to connect as well, because anyone with talent or passion can leverage the networks created by connection to increase her impact. The connection economy doesn’t create jobs where we get picked and then get paid; the connection economy builds opportunities for us to connect, and then demands that we pick ourselves.

Just as the phone network becomes more valuable when more phones are connected (scarcity is the enemy of value in a network), the connection economy becomes more valuable as we scale it.

Friends bring us more friends. A reputation brings us a chance to build a better reputation. Access to information encourages us to seek ever more information. The connections in our life multiply and increase in value. Our stuff, on the other hand,  becomes less valuable over time.

… [this riff is inspired by my new book…]

Successful organizations have realized that they are no longer in the business of coining slogans, running catchy ads, and optimizing their supply chains to cut costs.

And freelancers and soloists have discovered that doing a good job for a fair price is no longer sufficient to guarantee success. Good work is easier to find than ever before.

What matters now:

  • Trust
  • Permission
  • Remarkability
  • Leadership
  • Stories that spread
  • Humanity: connection, compassion, and humility

All six of these are the result of successful work by humans who refuse to follow industrial-age  rules. These assets aren’t generated by external strategies and MBAs and positioning memos. These are the results of internal struggle, of brave decisions without a map and the willingness to allow others to live with dignity.

They are about standing out, not fitting in, about inventing, not duplicating.

TRUST AND PERMISSION: In a marketplace that’s open to just about anyone, the only people we hear are the people we choose to hear. Media is cheap, sure, but attention is filtered, and it’s virtually impossible to be heard unless the consumer gives us the ability to be heard. The more valuable someone’s attention is, the harder it is to earn.

And who gets heard?

Why would someone listen to the prankster or the shyster or the huckster? No, we choose to listen to those we trust. We do business with and donate to those who have earned our attention. We seek out people who tell us stories that resonate, we listen to those stories, and we engage with those people or businesses that delight or reassure or surprise in a positive way.

And all of those behaviors are the acts of people, not machines. We embrace the humanity in those around us, particularly as the rest of the world appears to become less human and more cold. Who will you miss? That is who you are listening to .

REMARKABILITY: The same bias toward humanity and connection exists in the way we choose which ideas we’ll share with our friends and colleagues. No one talks about the boring, the predictable, or the safe. We don’t risk interactions in order to spread the word about something obvious or trite.

The remarkable is almost always new and untested, fresh and risky.

LEADERSHIP: Management is almost diametrically opposed to leadership. Management is about generating yesterday’s results, but a little faster or a little more cheaply. We know how to manage the world—we relentlessly seek to cut costs and to limit variation, while we exalt obedience.

Leadership, though, is a whole other game. Leadership puts the leader on the line. No manual, no rule book, no überleader to point the finger at when things go wrong. If you ask someone for the rule  book on how to lead, you’re secretly wishing to be a manager.

Leaders are vulnerable, not controlling, and they are racing to the top, taking us to a new place, not to the place of cheap, fast, compliant safety.

STORIES THAT SPREAD: The next asset that makes the new economy work is the story that spreads. Before the revolution, in a world of limited choice, shelf space mattered a great deal. You could buy your way onto the store shelf, or you could be the only one on the ballot, or you could use a connection to get your résumé in front of the hiring guy. In a world of abundant choice, though, none of these tactics is effective. The chooser has too many alternatives, there’s too much clutter, and the scarce resources are attention and trust, not shelf space. This situation is tough for many, because attention and trust must be earned, not acquired.

More difficult still is the magic of the story that resonates. After trust is earned and your work is seen, only a fraction of it is magical enough to be worth spreading. Again, this magic is the work of the human artist, not the corporate machine. We’re no longer interested in average stuff for average people.

HUMANITY: We don’t worship industrial the way we used to. We seek out human originality and caring instead. When price and availability are no longer sufficient advantages (because everything is available and the price is no longer news), then what we are drawn to is the vulnerability and transparency that bring us together, that turn the “other” into one of us.

For a long time to come the masses will still clamor for cheap and obvious and reliable. But the people you seek to lead, the people who are helping to define the next thing and the interesting frontier, these people want your humanity, not your discounts.

All of these assets, rolled into one, provide the foundation for the change maker of the future. And that individual (or the team that person leads) has no choice but to build these assets with novelty, with a fresh approach to an old problem, with a human touch that is worth talking about.

I can’t wait until we return to zero percent unemployment, to a time when people with something to contribute (everyone)  pick themselves instead of waiting for a bureaucrat’s permission to do important work.

Great Book: The Happiness Project

Hello fellow book lovers…
Perhaps you have read or know The Happiness Project by Gretchen Rubin.  If not, I heartily recommend it for a book discussion group.  Or as a gift for loved ones.
Great combination of self-disclosure, research, wit, personal development.
I bought this impulsively for a loved one  for Christmas, and of course she has not yet touched it.   I’ve inhaled it.   So I thought you might appreciate it…

Book Review of “Leading with Questions” by Michael Marquardt

The subtitle is “How leaders find the right solutions by knowing what to ask.” (2005)

What would that success look like?

How can we create answers?

Open-ended questions like these are always useful when seeking solutions.  As learning organizations drive toward change, the quality of question-based approaches will define the success of that organization.

Some highlights (in my signed copy) include:

p. 80+ behaviors and mindsets of a judger vs a learner

p.134+ traditional leaders vs coaching leaders behavior and legacies

p. 176+ relevance of action learning

p. 181+ a groundrule for action learning teams

Michael Marquardt does a great job of incorporating examples from interviews, and provides ample lists of questions so that readers can apply this content to their worlds.

He provides a strategic framework, and two tactical models for those who want training.  The Global Institute for Action Learning and the Institute for Inquiring Leadership may be better for practitioners seeking tools.

Based on this book, I have developed a chart that moves from key/opening questions, to other questions, to notes, to action items.

How do you Lead with Questions in your world?